How To File An Auto Insurance Complaint in Arizona

Reader’s Question:

My boyfriend would like to file a complaint against his auto insurance company. I’d rather not say what the issue is for the fear that this might affect his complaint in some way. How do we file for an auto insurance complaint in Arizona? Can someone help us with this? Any help would be much appreciated. Thanks!

Lyn

Coconino, AZ

Hello there Lyn!

I would suggest that it’s best if your boyfriend would try to fix things first with his auto insurance company before filing a complaint. However, if that didn’t work and you think that filing a complaint would give you justice that you need and then by all means do so.

According to the Arizona Department of Insurance, if a person wants to file auto insurance complaint it may done through writing to:

Consumer Services Division
Arizona Department of Insurance
2910 N. 44th St.,
Phoenix, Arizona 85018-725

The complaint letter should include your boyfriend’s: name; address; and contact number and your boyfriend auto insurance company: the name of the company; policy number; and kind of auto insurance. Of course you need to include the details of the complaint also.

You also have the option to call in the Department of Insurance toll free number at 1-800-325-2548 to make the complaint.

I hope all would turn out ok. Keep us posted!